Your Privacy Is Our Responsibility

1 Introduction & Scope

This privacy policy ("Policy") applies to the website and services operated by the 7zbd platform ("we", "our", "Platform"). By using our platform, you are considered to have accepted the terms of this policy.

7zbd provides a trusted online gaming service for users in Bangladesh. We believe you should have full control over your personal information. This policy is designed to ensure complete transparency about how we collect and use your data.

You must be at least 21 years old and must read this policy in full before using our services.

2 What Information We Collect

To operate our services, 7zbd may collect the following categories of information:

a) Information You Provide Directly

• Name, email address, mobile number, and date of birth.
• National ID or passport number (where required for identity verification).
• Payment information — bKash, Nagad, Rocket, Upay account numbers or bank account details. Full financial details are never stored; only the information necessary to process a transaction is used.
• Messages or information you provide when contacting support.

b) Automatically Collected Information

• IP address, browser type and version, and operating system.
• Date, time, and duration of your visits to our site.
• A log of which pages you visited and which games you played.
• Session data collected via cookies and similar technologies.
• Referral source (where you came from before arriving at our site).

c) Transaction Information

• Deposit and withdrawal history.
• Records of bonus and promotional offer usage.
• Gameplay history and betting details.

3 Purpose of Data Use

7zbd uses your information for the following legitimate purposes:

• Account Management: To create, maintain, and secure your account.
• Identity Verification: To confirm age and identity in order to prevent fraud and comply with anti-money laundering (AML) regulations.
• Payment Processing: To securely complete deposit and withdrawal transactions.
• Customer Support: To resolve your complaints, questions, and requests.
• Service Improvement: To enhance our platform's performance and user experience.
• Security: To prevent unauthorized access, fraud, and cyber threats.
• Responsible Gaming: To identify patterns of excessive play and provide necessary support.
• Legal Obligations: To comply with applicable laws and regulations.

4 Cookies & Tracking Technologies

7zbd uses cookies to keep the website functioning properly and to improve your browsing experience. Cookies are small text files stored in your browser.

Types of Cookies We Use

• Essential Cookies: These are necessary for the site to function. They cannot be disabled.
• Performance Cookies: These analyse how users interact with the site in order to improve our service.
• Functional Cookies: These remember your preferences and settings so you do not have to set them up again on future visits.

You can manage cookies through your browser settings. However, disabling certain cookies may limit some functionality of the site.

5 Data Sharing & Third Parties

7zbd never sells your personal information to third parties or transfers it for commercial purposes. Data may be shared only in the following limited circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with bKash, Nagad, Rocket, Upay, or banking partners.
• Technology Providers: Contracted providers for server hosting, security, and platform operations, who work under strict confidentiality agreements.
• Legal Obligations: Where we are legally required to provide information in response to a court order or a lawful request from a government authority.
• Fraud Prevention: With law enforcement agencies to detect and prevent fraudulent activity.

All third-party partners are required to operate in accordance with our privacy standards. They may only use the data provided for the specific purpose for which it was shared, and for no other purpose.

6 Data Protection & Security

To ensure the security of your information, 7zbd takes industry-standard technical and organisational measures:

• SSL/TLS encryption is used for all data transfers.
• Sensitive data is stored on servers in an encrypted state.
• Regular security audits and vulnerability assessments are conducted.
• Access to data is restricted to authorised personnel only, who are bound by confidentiality obligations.
• Firewalls and intrusion detection systems are active at all times.
• PCI-DSS standards are followed for payment data processing.

While we are committed to ensuring the highest level of security, no method on the internet is 100% secure. We therefore ask you to stay vigilant as well — use a strong password and do not share your account details with anyone.

7 Data Retention Period

7zbd retains your information only for as long as necessary to fulfil the purpose for which it was collected, or for the period required by applicable law. General guidelines:

• All account information is retained for as long as the account remains active.
• Records of financial transactions may be retained for a set number of years after an account is closed — for legal and regulatory purposes.
• Once no longer needed, data is securely deleted or anonymised.

8 Your Rights

You have the following rights in relation to your personal information:

Access and Review

You can find out at any time what information we hold about you and request a copy of it.

Right to Rectification

If your information is inaccurate or incomplete, you can contact us to have it corrected.

Right to Erasure

In certain circumstances you may request that your data be deleted. However, some information may need to be retained due to legal or regulatory obligations.

Right to Restrict Processing

In certain cases you may request that the processing of your information be restricted.

Withdrawal of Consent

Where processing of your data relies on your consent, you may withdraw that consent at any time. However, this may result in limitations on your ability to use the service.

To exercise these rights, contact us at [email protected]. We will respond to your request as promptly as possible.

9 Protection of Minors

7zbd is an adult (21+) gaming platform. We do not intentionally collect information from anyone under the age of 21. If we become aware that a minor's information has been collected by mistake, it will be deleted immediately and the associated account will be closed.

Parents and guardians are asked to monitor their children's online activity and to contact us immediately if a minor has registered on our platform.

10 International Data Transfers

Our servers and service infrastructure may be located in various countries. As a result, your information may be processed or stored outside Bangladesh. Regardless of where the data is held, 7zbd is committed to maintaining the protection standards described in this policy.

For transfers of data to third countries, we ensure appropriate contractual safeguards are in place so that your information remains secure at all times.

11 Policy Updates

7zbd reserves the right to update this privacy policy at any time. For significant changes, we will post a notice on our platform and/or notify you via your registered email.

Continued use of our service after any changes will be considered acceptance of the updated policy. We therefore recommend reviewing this page regularly.

12 Responsible Gaming & Data

To support responsible gaming, 7zbd analyses your gameplay data. This allows us to identify signs of excessive play and provide timely support. This data analysis is solely for your protection — not for any commercial purpose.

For more information on responsible gaming, visit our Responsible Gaming page.